Refund policy
RETURN & REFUND POLICY (Luxury-Safe)
Return & Refund Policy
At London Luxe Collection, all products are crafted from premium, hygienic-sensitive materials. Due to the nature of our products, all sales are final.
We do not accept returns, refunds, or exchanges once an order has been shipped.
Exceptions:
Refunds or replacements will only be issued if:
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The item received is incorrect, or
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The item arrives damaged or defective
To request a resolution, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the issue
Approved cases will receive a replacement or store credit at our discretion.
London Luxe Collection reserves the right to deny any return or refund request that does not meet the above criteria.